01
A front door for residents
Publish services, collect requests, and keep residents informed through their own portal and conversations with staff.
BUILT FOR LOCAL GOVERNMENT
Good work.
Connected teams.
Stronger cities.
The work of a city is connected. Your software should be, too. Bring resident requests, department workflows, and records together with Cyder One.
One place for the people who keep your city moving.
CYDER ONECONNECTED BY DESIGN
01 FROM YOUR COMMUNITY
Resident services
A request. A clear next step.
Submitted through the resident portal
02 TO THE RIGHT PEOPLE
Public worksAssigned team
In progressShared workflow
03 WITH EVERYONE IN THE LOOP
Progress worth sharing.
Staff updates. Resident replies. One record.
Less chasing updates. More moving forward.
EVERYDAY CITY WORK, TOGETHER.
Service requestsPermitsWork ordersBusiness licensesAssets
MEET CYDER ONE
One platform.
Your city's way of working.
Give residents a clear place to start and employees a shared place to get things done. Configure the records, teams, and workflows around your operations.
02
A workspace for your teams
See assigned work, move records through clear steps, and keep internal notes separate from resident-facing replies.
03
A foundation you can shape
Define record types, connect related records, set permissions, and adapt workflows as your city’s needs change.
FROM REQUEST TO RESOLUTION
Keep the work moving.
Keep the context.
When requests, records, and conversations live together, your team can focus on the next step.
Explore Cyder One- 1
Start with a service
Choose a department starter or define the records your team needs.
- 2
Give every step an owner
Connect teams, assignments, and workflow transitions to the work.
- 3
Make progress visible
Track status, preserve history, and share updates with residents.
YOUR NEXT CHAPTER STARTS HERE